Professional Stringing FAQ
Our professional stringing FAQ has covered almost 100% of the inquiries from new or existing members for the past 16 years. Kindly refer to all the common frequently asked questions before making an inquiry to increase the rate of successful member approvals.
Please check the cost of our stringing services from our string list at:
All fees are included in the stringer’s handy craft fees and the cost of the string, so there are no extra charges.
If you are not a member, the answer is no, as it takes at least one working day to approve member registration. However, if you are a member with an approved “leisure member” role, then yes, you can book a stringing slot today. Please check our ERR Stringing System for availability and to make a booking.
Account approval typically takes less than a working day through our third-party IT.
If no slots are available, it means that we are fully booked. However, you can use the ‘Express Services‘ button to request urgent stringing for an additional fee of RM5 per racket. Please note that this service is only available for CPS level members and not leisure players.
You can register your account with us as a ‘leisure player‘ and check for stringing slot availability today using our ERR Stringing System at:
Alternatively, you can click on the ‘BOOK‘ button located on the top right of our website.
Normally, account approvals take less than one working day to review through our third-party IT.
To enable our professional stringer to continue providing high-quality badminton restringing services in the KL Setapak area, we only serve members who have made appointments.
Approved members can use the “BOOK” button to schedule a stringing appointment, saving them time and increasing productivity.
The casual stringing method takes approximately 30 minutes per racket and is generally suitable for casual players. Professional badminton stringing, on the other hand, takes about 1 hour per racket and is generally suitable for competitive players. Our certified stringer will inform the owner when the racket stringing is completed, and early pickups will be available upon completion.
Unfortunately, we do not provide urgent stringing services without a prior appointment. We have many existing members who use our system, and we want to ensure that all stringing is done perfectly without being affected by a newcomer. If you need professional stringing, we kindly ask that you book an appointment through our system, reserve a slot, and allow us to provide you with high-quality stringing services.
or click the “BOOK” button on the top right of the website.
Yes, but you must book an appointment in advance using our stringing appointment system. Remember to select the ‘On the spot’ option at step 5.
or click the “BOOK” button on the top right of the website.
Yes, but you need to inform our stringer at least one day in advance with a specific date and time for sending over the racket so that they can check and plan accordingly. Otherwise, we cannot accommodate your request, as our stringer already has a set schedule to adhere to.
It’s possible that all slots are full, but you can still check the availability of slots from our ERR online stringing system. We follow the same policy for all our members, old or new. If there are no available slots, it means we are fully booked, and we cannot accept your request without an appointment. We follow the system to ensure that all players with booked appointments receive the best quality stringing service, without any compromise in quality due to rushing the job for a few extra dollars.
Yes, our stringing services are carried out by Mr. Eric Chuar. In addition to being a certified Badminton Coach who leads the ST Badminton Academy, he also holds multiple certifications, including Master Racquet Technician (MRT), Certified Stringer (CS), Professional Racquet Advisor (PRA), and Certified Badminton Stringer (CBS) qualifications from two different countries, namely the USRSA and CRSF.
No discounts will be given, even if you have multiple rackets that require restringing services. We provide professional badminton stringing services, which means we do not rush the process and complete a racket in 20 minutes just to make money.
Our focus is on quality stringing that takes time and ensures a perfect hitting sound on the court. Proper stringing can take 30-40 minutes to complete a racket, depending on the situation. So, if you want the best quality, it will take some time.
Our professional badminton stringing service is suitable for professional, national, and competitive players, as well as casual players and beginners.
However, we will provide suitable advice when needed, as some beginner players may never have trained or played before, but may request high stringing tensions such as 28lbs or 30lbs. We have implemented two new stringing options as of July 2021.
No, we do not provide collection and delivery of rackets.
Yes, you can only buy them directly from our Shopee shop page. Please note that we do not accept any walk-in purchases of grips.
Yes, but this service is only available to members who have booked an appointment for stringing services. We do not provide grip replacement services on their own.
No, while pre-stretching can produce a nice sound and be beneficial for a short time, it can also cause harm to your racket by sinking in the grommets and frame.
Instead, we use our certified stringing method with private tension calculation, which can be better than machine pre-stretching to ensure that the string tension drops slower. Please note that if you are a current national player or a sports school athlete, we have a specialist stringing method available to fulfill your needs and prevent tension drop while increasing your control level.
Our default and proper badminton stringing method is using 2 knots. Those who request 4 knots may have watched too many online videos and may not have proper knowledge, as 4 knots are not necessarily better.
However, we can provide 4 knots for hybrid stringing such as Yonex BG Aerobite. Nonetheless, our Certified Badminton Stringing method with 2 knots is preferred by more than 2000 of our members.
No, all appointments must be made using our booking system. We require this to ensure that we provide the highest quality of stringing services and good arrangement for all our customers.
Random WhatsApp messages asking the same question can be unproductive and can affect our stringer’s ability to do their job properly.
Our system helps all good players have an easier way to book stringing appointments by digitalizing the process, following the current trend in Malaysia. You can conveniently book a time slot online and come accordingly. This reduces rework and unproductive labor, such as repeatedly asking for available slots on WhatsApp.
Additionally, we strictly protect your booked time and block anyone who tries to come without an appointment. That’s why our 2000 members stay with us and we’ve never had a single case of bad quality stringing.
If you have booked an appointment for one racket, you cannot pass two or more rackets for stringing when you meet the stringer. This is because there might be someone else coming for stringing next to you, which could disrupt the schedule and compromise the quality of the stringing.
However, if you have multiple rackets booked on the same day or on different days, you can pass them all to our stringer in one shot. All rackets must have an appointment number. The best way to ensure perfect stringing is to choose the right quantity when making a booking in the system.
You can apply for an account online. Usually, it takes less than one working day to get approval if you don’t have any bad record previously. Here’s the link:
It usually takes less than one working day, and this will be done by a third-party IT team.
In this case, your account will be revoked.
